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Thread: Unable To Upload Avatar
- November 27th, 2014, 10:25 AM #1
Unable To Upload Avatar
We are trying to upload our official avatar at this forum but its neglecting it. Avatar size is 100 x 100 pixels and below 50kb. Please look into this matter.November 27th, 2014, 09:16 PM #2
Can you post your avatar here and I'll see if I can add it manually?
KN Community SupportNovember 28th, 2014, 10:15 AM #3November 28th, 2014, 08:46 PM #4
I was unable to upload your avatar either. A report has been sent to the tech team and they will look into it.
Sorry for the inconvenience.
~Km, community supportDecember 1st, 2014, 11:30 AM #5December 2nd, 2014, 12:47 PM #6
Still waiting for my avatar to be updated please.December 2nd, 2014, 11:02 PM #7
I do apologize for the wait but the tech team is still looking into the issue as even the admin account's avatar cannot be changed for some reason.
~KMDecember 5th, 2014, 05:57 PM #8
Can you try uploading an avatar picture now?
~KMDecember 9th, 2014, 09:57 AM #9
I have tried to upload avata manually from PC and from link, it has been uploaded but I can't see it on my profile...December 9th, 2014, 10:56 PM #10
Your profile picture and your avatar are two different things. If you want it to be your profile picture to you will have to upload it there as well.
~ dm, community support
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